Parts & Warranty Manager

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Job Purpose:

Oversee the day-to-day purchasing, item master updates, parts standardization and warranty claims duties for the NACSB fleet. Work with vendors and manufacturers to ensure quality and pricing meet NACSB expectations.

 

Major

Responsibilities:

 

1)

Coordinate and ensure completion of all parts entry into the maintenance system

2)

Distribute recalls/campaigns from manufacturers to the field maintenance team.

 

3)

Review and process all warranty claims

4)

Perform all parts and warranty Administration- train end users, gather and distribute weekly/monthly reports.

 

5)

Ensure data integrity, both active and inactive within the maintenance system.

6)

Assist in the coordination of maintenance/repair of vehicles assigned to corporate or local levels

 

7)

Ensure parts quality meets or exceeds OEM standards

8)

Gather Fleet and Maintenance information from the local operations for the weekly/monthly KPI reports for corporate and regional staff

 

9)

Main point of contact for all parts and warranty claims

10)

Keep all parts purchase and warranty files up to date and in compliance with Federal, State and Local compliance standards

 

11)

Coordinate with the local operations regarding Bi-annual Part inventories

 

12)

Manage vendor performance within the scope of the contractual obligation

 

13)

Participate in vehicle and material specification reviews

 

14)

Analyze detailed data for RFP and RFQ reviews