Regional Maintenance Manager (RMM)

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Job Purpose:

Work closely with the Regional Operations Managers/Director of Maintenance/Contract Managers and other members of the management team in implementing and managing the strategies and objectives of multiple locations within their regions to ensure achievement of company goals and compliance of maintenance standards.  Provide direction and guidance to TICs in accordance with company policy.







Ensures compliance with Federal & State DOT regulations, maintenance standards and company policies and procedures. Monitors and Drives safety within the Maintenance organization.



Strategically manages and drives financial budgets of shops; explains budget variances and develops action plans to meet targets.



Monitors Maintenance system compliance to ensure all labor, repairs and parts are documented within the system. Conducts Parts cycle counting and fleet audits as needed. Works with the shops to ensure warranty claims are documented and processed. Monitors Core returns to minimize potential charges.


Makes proactive recommendations to change standards, procedures & policies which enhance shop performance and efficiencies. Turns in weekly reports and attends weekly meetings with the Director of Maintenance.



Develops and maintains good working relationships with both internal and external customers & management to ensure customer satisfaction.


Investigates and approves repairs orders. Works with the Original Equipment Manufacturer (OEM) on repair solutions and possible campaign information.



Monitors & ensures performance of shops through strategic planning, Key Performance Indicators (KPIs) and other processes to meet the company’s standards of excellence. Collects, records & analyzes various data and information.


Develops & fosters lines of communication between shops, operations and corporate office to keep all informed of potential issues.



Assists in the recruiting, selection, assessment & development of technicians. 




Develops subordinates through counseling, training, and empowerment of responsibilities. Trains TICs on company standards, practices, procedures and ensures new technicians are being properly and adequately trained.




Performs all other duties as assigned.